Payment Policy

At Lily & Co., we offer a variety of secure payment options to ensure your shopping experience is as seamless and effortless as possible. Please note that available payment methods may vary slightly depending on your country; we kindly ask that customers check which options are available for their specific location during checkout.

Accepted Payment Methods

We are pleased to accept the following trusted payment options:

  • Credit Cards: Visa, Mastercard, and Maestro

  • Shop Pay

  • Apple Pay

  • Google Pay

Secure Transactions

Your peace of mind is incredibly important to us. All payments are processed through a fully secure, certified SSL connection. Your private payment details are safely encrypted during the transaction and are never stored on our servers.

Payment Processing

To maintain a smooth fulfillment journey, orders are processed and dispatched only after your payment has been successfully completed and verified.

Refunds

Should you be entitled to a refund (for instance, following a successfully approved return), the balance will be credited back to your original payment method within 14 days of our warehouse receiving and inspecting the returned item.

Get in Touch

For any questions, concerns, or assistance regarding billing and payments, please feel free to reach out to our team at info@lilycodublin.com.

Right of Withdrawal

If you are a consumer, you have the right to withdraw from your purchase within 14 days without giving any reason. The period starts the day after you (or a third party you designated, other than the carrier) received the goods. After you notify us, you have a further 14 days to return the item.

To withdraw, use the form below. You may also send us an unambiguous statement by email at info@lilycodublin.com. Using the model form below is optional. The right of withdrawal applies to consumers only.

Withdraw from contract here

I confirm that I want to withdraw from this contract.

EU Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To Lily & Co., info@lilycodublin.com

We hereby give notice that We withdraw from our contract of sale of the following goods:
— Ordered on / received on:
— Name of consumer(s):
— Address of consumer(s):
— Date: